Terms & Conditions

Last updated: January 2025

Use of Services

Access to the Shay Beauty Spa portal is restricted to registered clients and employees of Shay Beauty Spa. Unauthorized access is prohibited.

Appointments

Appointments scheduled through the portal are subject to availability. Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a cancellation fee.

Cancellation & Refund Policy

Promotional Sales, Facial Packages & Services: No refunds are provided for Promotional Sales, Facial Packages, or services. All promotional sales are final.

Non-Promotional Products: Refunds are available within 24 hours of purchase for unopened products only.

Exchanges: Exchanges are available within 14 days of purchase for unopened products only.

Account Security

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately of any unauthorized use of your account.

Apple Sign In

When using Sign in with Apple, you must share your real email address. The use of Apple's Hide My Email relay service is not compatible with our identity verification system and will result in access being denied.

Limitation of Liability

Shay Beauty Spa is not liable for any indirect, incidental, or consequential damages arising from the use of this application. Services are provided as-is without warranties of any kind.

Contact

Shay Beauty Spa · 19A Crosby Dr · Bedford, MA 01730
(857) 465-6700